Terms & Conditions

Last Updated: 12/08/2025

1. General Information

  • This website and all related services are operated by LAYR Supply Co (“we”, “our”, “us”).
  • All prices, products, and services are subject to availability and may change without notice.
  • We reserve the right to refuse service or supply to anyone for any reason.

2. Products & Colour Variation

  • Natural stone may vary in colour, texture, veining, and appearance. Variations are not defects.
  • Images on our website are for reference only.

3. Orders & Payment

  • All orders must be confirmed in writing.
  • A deposit may be required to secure stock.
  • Payment must be made in full before goods are collected or delivered.

4. Delivery & Collection

  • Delivery dates are estimates only.
  • Customers must ensure suitable site access.
  • Risk passes to the customer upon collection or delivery.

5. Returns & Refunds

  • No returns for change of mind.
  • Damage claims must be made within 48 hours.
  • Approved refunds are processed within 14 business days and may incur a restocking fee.

6. Liability

  • Not responsible for damage from improper installation, handling, or maintenance.
  • Maximum liability is limited to the purchase price of goods.

7. Installation & Maintenance

  • We supply stone only and are not responsible for installation.
  • Installation should be by qualified professionals.

8. Governing Law

  • Governed by the laws of New South Wales, Australia.

Contact:

T. 02 9188 5259
E. sales@signatureexteriors.com.au
Mulgoa, NSW